Questions families ask us.

Clear answers about membership, care, and what to expect.

What is direct primary care?
You pay the practice a flat monthly membership instead of billing insurance. That covers your visits and direct access to your provider, so appointments are unhurried and prices are known before anything happens.
Do I still need health insurance?
Membership covers visits and most primary care services provided by Lyndsay Health, but it is not health insurance and does not replace coverage for hospital, emergency, or specialist care.
I already have insurance. Why would I pay twice?
Lyndsay Health does not bill insurance for membership care. Whether the membership makes sense alongside your current coverage depends on your plan and healthcare needs.
Nikki is a nurse practitioner. Is that enough for my care?
Nikki has been a nurse since 1995 and a family nurse practitioner since 2010. Lyndsay Health is intentionally small, with direct access to the provider through office, phone, text, and telehealth visits.
What does membership include?
Unlimited visits and most primary care services, including annual physicals, chronic disease management, minor illness or injury care, and in-office testing. Some medications are available onsite, and members also have access to Manifest Rx's generic formulary. Some tests, medications, and outside services may have separate prices. The services page has the full picture.
How fast can I be seen?
Sick and injury visits are usually available the same day or next day. Routine visits are scheduled separately. Phone, text, and telehealth options are also available.
What about after hours, or when Nikki is away?
Office hours are Monday through Thursday, 8 AM to 5 PM, and Friday, 8 AM to noon. Ask the clinic how member messages and coverage are handled outside office hours or when Nikki is away. For an emergency, call 911 or go to the ER.
Do you see children?
Yes. The clinic publishes a $10 monthly child membership and provides well visits, sick visits, and school and sports physicals.
What about my medications?
Some medications are available onsite. Members also have access to more than 1,000 generic medications through the Manifest Rx formulary at no additional cost. Contact the clinic for current formulary details.
What if I need a specialist, imaging, or a hospital?
Lyndsay Health publishes negotiated cash-pay pricing for radiology, laboratory services, and sleep studies. Contact the clinic for current pricing and referral details. Hospital, emergency, and specialist care are outside the membership.
Can my employer pay for this?
Yes. Employer-sponsored memberships are available. Contact the clinic for current team pricing and enrollment terms. Details for employers are here.
How do I join, and where are the membership terms?
Enrollment begins online through Atlas.md. Review the current fees, cancellation terms, and other membership conditions in the enrollment agreement before joining. Start from the pricing page.

Still wondering about something?

Call or text (863) 220-7229 and ask a person, or come see the office yourself.